Cancellation Policy

Effective Date: 3rd July, 2026

Welcome to Cignet we understand that sometimes orders need to be cancelled. Please read our policy below.

1. Order Cancellation

  • Orders can be cancelled before shipment only
  • Once the order is shipped, cancellation is not possible

2. How to cancel

  • Provide your Order ID and details

3. Refund for cancelled orders

If cancelled successfully, full refund will be issued

  • Refund will be processed to original payment method within 5-7 business days

4. Late Cancellation

Late cancellation refers to canceling a booking, appointment, or service after the allowed deadline, often resulting in a penalty or fee.

5. Store Initiated Cancellation

We reserve the right to cancel orders due to:

If cancelled by us, a full refund will be issued.